Desktop Support Technician – Sr. Level/Team Lead


Desktop Support Technician – Sr. Level/Team Lead

– Bernalillo County, NM

Qualifications & Experience

Position contingent upon contract award 

This is an in-person position. 

Location: Bernalillo County, NM 

Certification: CCNA or Equivalent, IAT Level II 

Security Clearance: Secret 

Experience: 10+ years 

Education: MA/MS 

Languages: English (required) 

Must be a US Citizen 

Description of work

Information and Infrastructure Technologies (IIT) is hiring a Desktop Support Technician – Sr. Level/Team Lead who will offer support for the project system and support data entry and collection. In this role, the Desktop Support Technical – Sr. Level/Team Lead will provide support for enterprise integration, record electronic documentation, and manage Customer technical tools. This is a contingent opening to fill Desktop Support Technician – Sr. Level/Team Lead roles as needed. 



Support the realization of a Security Management Infrastructure (SMI) 

Offer technical support for software and hardware needs 

Participate in meetings with Team IIT and the Customer to discuss and analyze new methodologies 

Implement new methodologies as needed 


Project Overview:  

Team IIT will provide its customers with overarching and comprehensive IT support. This includes systems engineering, computer management services, hardware management, database management, IT system support, server administration, cybersecurity, and more. The project will require support, maintenance, and troubleshooting for computing systems and support services that are necessary for Customer success. 


IIT is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristics protected by applicable law. If you are a qualified job seeker with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation, please email us at and provide your name and contact information. To request an accommodation by telephone, contact us at 703-478-7600.

Please note: the email and telephone options listed above are only for job seekers with disabilities requesting an accommodation.